Refund Policy

Last updated: October 23, 2026

This policy applies to the paid Metheus Premium subscription. The Free plan and the browser extension are free and have nothing to refund.

1. What you are paying for

Premium unlocks modules 2 to 10 of every course. Everything else (video immersion, mining, spaced repetition, your own decks, the browser extension, and module 1 of every course) is included in the Free plan, so you can try the product in full before paying.

2. 14-day refund on your first payment

You can request a refund within 14 days of your first Premium payment, as long as you have not used Premium content (modules 2 to 10 of the courses).

3. How to request a refund

Email metheus.app@gmail.com from the email address of your Metheus account and include the order or receipt number if you have it. Purchases made through Lemon Squeezy are handled by Lemon Squeezy as Merchant of Record; subscriptions paid through Mercado Pago are refunded through Mercado Pago. Approved refunds are returned to the original payment method; the time it takes depends on the payment provider and your bank. When a refund is issued, Premium access ends and your account returns to the Free plan.

4. How to cancel

You can cancel at any time from the Lemon Squeezy customer portal (linked from your Metheus subscription page and from your receipts) or, for Mercado Pago, from your Mercado Pago account under your subscriptions. Cancelling stops future charges; you keep Premium until the end of the period already paid. Cancelling does not by itself refund the current period.

5. Argentina: right of withdrawal

For users in Argentina, the right of withdrawal (arrepentimiento) of 10 days applies as established by law (Ley 24.240, art. 34).

6. Contact

Questions about billing or refunds: metheus.app@gmail.com. See also our Terms of Service and Privacy Policy.